Job Purpose

Sells Hunting Titan products, responds to customer requests, enhances customer relations, acts as a liaison for customers between the warehouse and manufacturing.

Key Duties & Responsibilities

  • Compiles and records a complete list of customers with the contact person including phone numbers, addresses, hierarchy, and other contacts within that company.
  • Responds to customer requests via phone, fax, email, cell phone, and other methods of customer contact.
  • Keeps abreast of new products along with their part numbers, description, and function.
  • Responds to quote requests by compiling prices, credit terms, delivery dates, and other data as required by the customer.
  • Responds to customers who fall behind on their payments to the company and ensures that follow-up sales calls are made to provide every opportunity to collect such payment.
  • Keeps daily record of activity and prepares a report for management.
  • Responds to customer complaints, questions, changes, and concerns regarding their order.
  • Places correct and detailed sales orders into the computer system so the sale will be processed correctly and in a timely manner.
  • Adheres to all safety standards, policies, and procedures.

Required Skills/Experience

  • Bachelor Degree preferred.

  • Minimum of two years of relevant industry experience or equivalent combination of education and experience is preferred.  

  • Shall have at least 2 years of industry related experience.

  • Knowledge of Cased-Hole Oilfield operations is a plus.

  • Able to interface with the customer and Hunting Titan management team.

  • Able to provide improvement to processes as required.

  • Able to operate various office equipment

  • Proficient in Microsoft Office

  • Able to learn and become proficient with new software.

  • Able to interface with both technical and non-technical personnel

  • Able to read and interpret documents, instructions, and procedure manuals.

  • Able to write routine reports and correspondence.

  • Able to communicate effectively with managers, other personnel, customers, and general public. 

  • Excellent communication and customer service skills

  • Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

  • Able to compute rate, ratio, and percent.

  • Able to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.

  • Must have a valid driver’s license and record that conforms to company’s insurance policies, ATF, DOT, and State of other required Hazmat training.

Desired Skills/Experience

  • Must be familiar with and follow OSHA, AFT, DOT, and Hunting Titan policy and procedures.
  • Must be familiar with proper use and application of Hunting Titan produced equipment and be able to communicate this information effectively to customers.
  • Must be able to recognize and be discreet with sensitive financial, personnel, and other business related information.
  • Must be able to work with people in a harmonious way to accomplish the task assigned to this job.
  • Must be able to arrange for regular and reliable attendance.

Closing Date

29 October 2017

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